LiveChat AI

Premium live chat platform with AI-powered chatbot and e-commerce integrations

7/10Overall Rating
8/10Ease of Use
$20/agent/moStarting Price
2002Founded

About LiveChat AI

LiveChat AI is a ai customer service platform founded in 2002. It positions itself as “Premium live chat platform with AI-powered chatbot and e-commerce integrations” and is best suited for e commerce, sales teams, support agents. Pricing starts at $20/agent/mo.

Features

FeatureAvailable
Live ChatYes
Ai ChatbotYes
Ticket ManagementYes
Knowledge BaseNo
AnalyticsYes
MultichannelYes
AutomationYes
IntegrationsYes
Self ServiceYes
Voice SupportNo

Pros & Cons

Pros

  • Mature and reliable live chat
  • Excellent chat widget customization
  • Strong e-commerce integrations

Cons

  • AI chatbot is a separate product
  • Per-agent pricing adds up
  • Knowledge base not included

Compare LiveChat AI With Others

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